über kaputte Fenster und Produktdesign

Die Broken Windows-Theorie an sich finde ich schon recht spannend.

Im Artikel Does Your Product Have Broken Windows? wird besagte Theorie mit Produktdesign in Verbindung gebracht, gewagt und doch einleuchtend, irgendwie.

[…]One of the leading factors in MySpace’s collapse was its ugliness and inconsistent interface. The site empowered users to customize their profile page with hideous blink text, unreadable dark-blue on black fonts, unexpected auto-playing music, and other design faux pas. Although users were asking for customization[1], it introduced several broken windows. Facebook recognized this, competing with a consistent, clean design. And we all know how the story played out from there.[…]